Junior IT Support Officer via GeezJobs

Job Summary The Junior IT Support Officer will support first-line technical assistance for end users across the Group, application development and maintenance, Microsoft Dynamics NAV support, system administration, IT system and service maintenance, and the development, testing, modification, and implementation of internal applications. The role will also involve maintaining internal applications and integrations and troubleshooting and resolving technical issues. Educational Qualification Bachelor’s degree in Information Technology, Computer Science, Computer Engineering, Software Engineering , or a related field. Experience No prior work experience is required. Fresh graduates with strong practical and technical skills are encouraged to apply. Required Technical Knowledge Candidates should have basic knowledge of: Windows operating systems. Microsoft Office applications. Computer hardware. Networking. SQL and databases. Programming. IT troubleshooting. System administration. Additional Advantage Exposure to Microsoft Dynamics NAV/ERP is an advantage. Required Skills and Competencies Strong troubleshooting and problem-solving skills. Good communication and interpersonal skills. Ability to work effectively as part of a team. Willingness to learn and develop technical skills. Ability to support users and resolve day-to-day IT issues. Interest in developing knowledge across different areas of IT.