HR Manager (Clark, Onsite)

Are you a seasoned HR professional seeking a challenging and rewarding role? Sutherland is actively searching for a dynamic and experienced individual to join our team as a Manager - Business HR. As the Manager - Business HR, you will play a pivotal role in the strategic alignment of HR initiatives with organizational goals. Your responsibilities will encompass the effective administration of day-to-day HR operations, ensuring seamless delivery of HR services. We are looking for an individual who can act as a true business partner, understanding the unique needs of our program and driving HR strategies that contribute to our overall success. * Lead HR projects addressing business needs, including talent retention initiatives. * Develop and implement strategies to enhance employee engagement and workplace culture. * Manage training programs and career development initiatives for employees. * Oversee reward strategies and contribute to creating a positive work environment. * Analyze HR data and create reports to support business KPIs. * Ensure compliance with workplace regulations and handle complex HR situations. * Bachelor’s degree in *Human Resources, Psychology, Business Administration* , or related field. * *3–5 years of solid HR experience* in a *BPO or fast-paced operations environment*. Hands-on exposure to *employee relations, performance management support, policy administration, and engagement*. Experienced in handling *coaching documentation, attendance issues, and employee case tracking*. Able to *partner with operations leaders* on people-related actions and initiatives. Strong *communication, interpersonal, and conflict-resolution skills*. Good grasp of *Philippine labor laws* and company policies. *Discreet and professional* when handling sensitive employee concerns. Capable of *basic HR data tracking and reporting*. Proficient in *MS Office* and HR tools. *Approachable, organized, and calm under pressure.* Experience supporting *multiple business units or accounts*. Involvement in *engagement or retention programs*. Willingness to *work flexible hours* based on operations' needs. Interested candidates must be willing to work onsite in Clark, Pampanga