Center Director

About the Role Fakeeh Care Group is seeking a Center Director to join their team in Makkah, with operations spanning Jeddah and Makkah. This full-time role requires a professional with over 10 years of experience to lead and manage an ambulatory center, ensuring operational excellence and compliance with healthcare standards. Key Responsibilities Act as an effective change agent within the center. Demonstrate a comprehensive understanding of healthcare delivery elements, including strategy, business planning, operations, and financial management. Contribute to the development and oversee the implementation of the ambulatory center's strategic plan. Coordinate and administer overall workflow within the center. Oversee and implement Fakeeh Care policies, procedures, and guidelines, ensuring compliance with national and international standards, including accreditation requirements (*, CBAHI, JCI, CHI). Manage requests for medications, supplies, and equipment based on the center's scope and needs, adhering to Fakeeh Care policies. Handle staff recruitment according to work needs, approved manpower plans, and Fakeeh Care policies. Monitor patient satisfaction, complaints, and DAMA data, developing corrective action plans as needed. Implement and monitor clinical and administrative performance indicators, identify trends, and develop corrective action plans for suboptimal performance. Plan and coordinate continuing education activities and staff training based on needs assessments. Plan, manage, and control the budget for clinic services, resources, and facilities. Submit required reports to administration. Participate in local and group committees. Ensure the center maintains compliance with all relevant laws and regulations. Provide a safe and functional environment for all patients, visitors, and staff. Lead staff engagement initiatives to foster a motivated and loyal workforce. Perform other duties as assigned within the scope of the job. Qualifications and Experience A minimum of 10 years of relevant experience is required. Demonstrated ability to act as an effective change agent. Strong understanding of healthcare delivery, including strategic, operational, and financial aspects. Work Environment This is a full-time position based in Makkah, serving the Fakeeh Care Group's operations in both Jeddah and Makkah. The role involves working within a dynamic healthcare setting, focusing on ambulatory care services.