Care Coordinator - Onsite (Hybrid) PT/OT/SLP/RN - Santa Ana, CA

Learn more about applying for Care Coordinator - Onsite (Hybrid) PT/OT/SLP/RN - Santa Ana, CA at UnitedHealth Group Care Coordinator - Onsite (Hybrid) PT/OT/SLP/RN - Santa Ana, CA at UnitedHealth Group Skip to main content The UnitedHealth Group Careers website will be undergoing planned maintenance. 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Connecting. Growing together. With these values to guide us, our people are committed to making a meaningful difference in the lives of those we are honored to serve. Integrity Compassion Inclusion Relationships Innovation Performance Care Coordinator - Onsite (Hybrid) PT/OT/SLP/RN - Santa Ana, CA Requisition number: 2389616 Job category: Medical & Clinical Operations Primary location: Santa Ana, California Date posted: 10/08/2026 Overtime status: Non-exempt Travel: No Share this job Facebook X LinkedIn Email Optum Home & Community Care , part of the Optum family of businesses, is creating something new in healthcare. By bringing together industry-leading solutions, advanced technology and compassionate teams, we are building a more connected experience that helps address an individual's physical, mental and social needs. As a team member of our Optum Care Transitions team, you'll help patients navigate the healthcare system, access the support and services they need, and receive the right care at the right time. This meaningful work is helping improve health outcomes, expand access to care and create a more seamless health journey for the people we serve. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together. The Care Coordinator, Onsite plays an integral role in optimizing patients' recovery journeys. The Care Coordinator completes weekly functional assessments and engages the post-acute care (PAC) inter-disciplinary care team to coordinate discharge planning to support the members PAC journey. The position engages patients and families to share information and facilitate informed decisions. By serving as the link between patients and the appropriate health care personnel, the Care Coordinator is responsible for ensuring efficient, smooth, and prompt transitions of care. Primary Responsibilities: Engage with patients, families, or caregivers either telephonically or on-site weekly and as needed. Collaborate effectively on discharge goals and assist in resolving barriers Collaborate effectively with members health care teams with individualized communication and participation in interdisciplinary team meetings Review target outcomes and discharge plans with providers and families Perform Skilled Nursing Facility (SNF) assessments on patients using clinical skills and utilizing CMS criteria upon admission to SNF and periodically through the patient stays Assess and monitor patients' continued appropriateness for SNF setting (as indicated) according to CMS criteria Complete all SNF continued stay reviews, updating authorizations on a timely basis When Care Transitions is delegated for utilization management, review referral requests that cannot be approved for continued stay and are forwarded to licensed physicians for review and issuance of the NOMNC when appropriate Complete cross-training and maintain knowledge of multiple contracts/clients to support coverage needs across the business Manage assigned caseload efficiently and effectively utilizing time management skills Enter timely and accurate documentation into Coordinate Adhere to organizational and departmental policies and procedures Maintain confidentiality of all PHI information in compliance with HIPPA, federal and state regulations, and laws Hold patients' protected health information confidential as required by applicable laws, regulations, or agency/institution procedures Keep current on federal and state regulatory policies related to utilization management and care coordination (CMS guidelines, Health Plan policies, and benefits) Adhere to all local, state, and federal regulatory policies and procedures Attend Care Transitions meetings as requested Promote a positive attitude and work environment Perform other duties and responsibilities as required, assigned, or requested You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Active, unrestricted registered clinical license required in state of hire - Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Language Pathologist Candidate hired will support specific location(s) for on-site facility needs within 30-mile maximum radius of home location based on manager discretion 5+ years of clinical experience Reside within or near the county listed on the job description Driver's License and access to a reliable transportation Preferred Qualifications: Patient education background, rehabilitation, and/or home health nursing experience Experience working with the geriatric population Familiarity with care management, utilization/resource management processes and disease management programs Proficient with Microsoft Office applications including Outlook, Excel and PowerPoint Proven to be detail-oriented Proven to be a team player Proven ability to prioritize, plan, and handle multiple tasks/demands simultaneously Proven exceptional verbal and written interpersonal and communication skills Proven solid problem solving, conflict resolution, and negotiating skills Proven independent problem identification/resolution and decision-making skills Work Conditions and Physical Requirements: Dedicated, distraction-free space in home for home office Access to high-speed internet from home (Broadband Cable, DSL, Fiber) Ability to manipulate laptop computer (or similar hardware) between office and site settings Ability to view screen and enter data into a laptop computer (or similar hardware) within a standard period of time Ability to communicate with clients and team members including use of cellular phone or comparable communication device Ability to remain stationary for extended time periods (1 - 2 hours) Ability to mobilize to and within sites within an assigned local or regional market/area, including car transport, up to 85% of the time About Home & Community Care Transitions H&C Care Transitions, part of Optum and the UnitedHealth Group family of businesses, combines the talents of our dedicated staff and leading-edge technology to deliver compassionate care to seniors nationwide. With millions of lives touched, we are innovating the way health care is delivered from hospital to home so seniors can lead more fulfilling lives. A career with us means making an impact in the lives of those we serve, including vulnerable populations who benefit from care that is more efficient, more effective, and more human. Our environment empowers our team members to elevate our interactions with each other and the experiences we deliver to our patients, giving them more days at home. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $35.00 - $63.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives. UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Apply Internal apply Bookmark job Benefits Our mission of helping people live healthier lives extends to our team members. Learn more about our range of benefits designed to help you live well. Life Resources and support to focus on what matters most to you, in every facet of your life. Emotional Education, tools and resources to help you reduce and manage stress, build resilience and more. 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Learn more Committed to sustainability Take a look at all the ways we’re working for a healthier, more sustainable future. Learn more One team improving health care Here’s how we’re making the health system more connected and easier to navigate. Learn more Learn more Load more Connect with us Facebook Instagram YouTube LinkedIn Do not sell or share my personal information Social responsibility Fraudulent activity Cookie management Site map Privacy Policy Family & Medical Leave Act (PDF) Equal Employment Law Poster (PDF) SMS Terms & Conditions (PDF) Employee Polygraph Protection Act (PDF) E-Verify Participation Poster (PDF) Pay Transparency Nondiscrimination Provision (PDF) Immigrant and Employee Right to Work Poster (PDF) Health Plan Notices (PDF) County of LA Fair Chance Ordinance (PDF) © 2026 UnitedHealth Group. All rights reserved. UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday. UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. × Fraudulent Activity Notice We have received recent reports of fraudulent LinkedIn messages and emails alleging or claiming to be sent from UnitedHealth Group, UnitedHealthcare, or Optum Executives. The fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group’s email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. These counterfeit-check cashing schemes exist and use a variety of deceptions to get people to cash these fraudulent checks. UnitedHealth Group will never request you to pay a vendor or pay a fee of any sort to explore employment opportunities with our company. If you wish to verify the legitimacy of any email alleging or claiming to have been sent by or on behalf of UnitedHealth Group Executives or Recruiters, please call 1-800-561-0861 between 7 a.m. and 7 p.m. CT, Monday – Friday, for assistance. × Our Commitment to Communities At UnitedHealth Group, we are committed to giving back to the communities where we live and work, across the nation and around the world. Through charitable contributions and volunteering, our people are deeply and personally involved in building healthier communities. Learn how we are giving back to our communities