BPO RTA/WFM (BGC, Taguig) - TASQ Staffing Solutions

About the job RTA/WFM (BGC Taguig) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development op BPO RTA/WFM (BGC, Taguig) - TASQ Staffing Solutions | BeBee Skip to main content Jobs People Radar Services Academy CV Builder Blog Radar Connecting talent with opportunities. Jobs, services, and freelance in one place. Navigation Search jobs People Companies Services Academy Talent Salary Guide Job Market Report Industries Job Market by City Skills Professions Job Market Trends Remote Jobs Blog Employer resources BeBee For job seekers For employers beBee Radar Offer your services Find a professional Bloggers About How It Works Help Center Premium Academy & AI Academy beBee CV Builder Learn anything Skill Gap Analysis Interview Prep Career Coach Legal Privacy policy Terms of use Cookie settings Publisher Opt-Out support@bebee.com Account Philippines © 2026 BeBee. All rights reserved. Philippines Jobs Copywriter BPO RTA/WFM (BGC, Taguig) Back BPO RTA/WFM (BGC, Taguig) Human Resources TASQ Staffing Solutions Taguig , Philippines 1 month ago Until 11/12/2026 Save Apply now Adapt my CV to this job Job description About the job RTA/WFM (BGC Taguig) | Onsite Benefits: HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities 15% Night Differential 24 Leaves Annually Qualifications: Bachelor's degree graduate, any field. 3 years of RTA/WFM experience, preferably in BPO/Shared Services. Must also be exposed to Scheduling, Capacity planning, Forecasting and Reporting Knowledge with using WFM Scheduling tools (Verint, Genesys, IEX, Aspect, or the like) is a plus Has strong knowledge with MS Office Tools (Excel in particular) Strong initiative and follow-through; Strong organizational skills; Detail-oriented. Flexibility and ability to follow directions; Able to manage multiple tasks effectively; Good analytical and strong decision-making skills; Client-focused. Effective listening, empathy, build rapport, excellent verbal and written communications. Highest standards of ethics and integrity. Amenable to work in shifting schedules. Amenable to work ONSITE (BGC Taguig). Able to start ASAP IMPORTANT: PLEASE UPDATE YOUR CV TO CLEARLY INDICATE YOUR EXPERIENCE WITH RTA, EXCEL, FORECASTING, SCHEDULING, AND CAPACITY PLANNING IF ANY. Responsibilities: Ensure that their business partner's workforce is staffed optimally by creating forecast and staffing models, providing analytical support for business initiatives as well as market conditions and making recommendations supporting business decisions. Provides resource planning oversight to one or more divisional business units; Engages as a trusted advisor, anticipating issues and opportunities. Builds effective working relationships with business partners; Proactively communicating trends or concerns and makes data-supported recommendations. Works with business partners to identify upcoming initiatives and/or changes to the business model that would impact volumes or staffing; Determines how changes to the drivers of business activities will ultimately affect staffing needs. Generates volume forecasts for clients inbound contact center and/or processing departments; Maintains and updates forecasting models using both standard and advanced statistical techniques. Interested in this role? Apply Adapt my CV to this job Related Copywriter jobs 1,000+ listings Copywriter salary 1,000+ listings TASQ Staffing Solutions