AI Deployment Manager, ScaleCustomer Success·Full-time·RemoteApply →

CareersAI Deployment Manager, ScaleCustomer Success · Full-time · RemoteApply↓SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.About SpaceXAISpaceXAI builds the vertically integrated stack for useful AI: models, the products people work in every day, and the compute underneath. We're Cursor + Grok as one company: Grok Build (Cursor) for engineering in real codebases, Grok Bot for autonomous knowledge work, and Grok when you want to steer the result. Same intelligence layer; not a coding-only tool company.We're a flat, talent-dense team that likes truth-seeking, sharp debate, and shipping.About the roleThis is a founding seat on our Scale team. You'll help define how SpaceXAI partners with thousands of customers at once: which accounts get a person, which get a program, and what great looks like for both.You'll cover a portfolio of fast-growing customers, from startups to established companies. About half your time goes to a named book of roughly 100 high-potential accounts, a quarter to a shared pool of accounts the team covers together, and a quarter to building programs that reach the entire portfolio. You're measured on retention and consumption across all of it.What you'll doOwn retention and consumption for ~100 named accounts, helping them get real value from Grok Build, Grok Bot, and the rest of the SpaceXAI stack, and partnering with Account Executives on renewals and expansionCover a shared pool of accounts alongside the team, stepping in where usage, risk, or opportunity calls for itBuild repeatable programs (workshops, office hours, onboarding, campaigns) that scale across the whole portfolioLead conversations with engineers, business teams, and executives about how AI changes the way they workUse account health, usage data, and AI agents to decide where your time matters mostBring the customer's voice back to Product and Engineering and help shape what we buildYou may be a fit ifYou've helped build a scaled or digital customer motion from the ground up, or been an early member of a team that defined how it worksYou've managed a large book of accounts in a post-sales role and can point to the impact, like growing usage, protecting revenue, or being recognized as a top performerYou come from SaaS, developer tools, AI, or a closely related spaceYou're technical enough to earn credibility with engineering teams, and just as comfortable with business users and executivesYou know when to go deep on one account and when to solve a problem once for a hundredYou've built playbooks or tools other people rely onYou use AI in your own work every dayApply for this roleName*Email*Resume↥ Upload fileLinkedIn URLGitHub ProfileTell us about a time you convinced a technical audience to adopt a new solution or tool. What was the resistance and how did you handle it?Will you now or in the future require visa sponsorship to work in the country where this position is located?*YesNoU.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION (Completion is voluntary and will not subject you to adverse treatment)Anysphere, Inc. provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.We invite all applicants to voluntarily self-identify their race, ethnicity, and gender. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with the provision of applicable federal laws, executive orders, and regulations. If you want more information about any of the sections, please check with a company representative.GenderMaleFemaleDecline to self-identifyRaceHispanic or LatinoWhite (Not Hispanic or Latino)Black or African American (Not Hispanic or Latino)Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino)Asian (Not Hispanic or Latino)American Indian or Alaska Native (Not Hispanic or Latino)Two or More Races (Not Hispanic or Latino)Decline to self-identifySELF-IDENTIFICATION OF VETERAN STATUS (Completion is voluntary and will not subject you to adverse treatment)If you believe that you belong to any of the following categories of protected veterans, please indicate by making the appropriate selectionDisabled veteran – A veteran who served on active duty in the U.S. military and is entitled to disability compensation (or who but for the receipt of military retired pay would be entitled to disability compensation) under laws administered by the Secretary of Veterans Affairs, or was discharged or released from active duty because of a service-connected disabilityRecently separated veteran – A veteran separated during the three-year period beginning on the date of the veteran's discharge or release from active duty in the U.S military, ground, naval, or air serviceActive duty wartime or campaign badge veteran – A veteran who served on active duty in the U.S. military during a war, or in a campaign or expedition for which a campaign badge was authorized under the laws administered by the Department of DefenseArmed forces service medal veteran – A veteran who, while serving on active duty in the U.S. military, ground, naval, or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985 (61 Fed. Reg. 1209).Veteran StatusI identify as one or more of the classifications of protected veteran listed aboveI am not a protected veteranI decline to self-identify for protected veteran statusHas someone at Cursor or Graphite referred you for this role? If so, please include their email hereSubmit application →