Loss Prevention Supervisor ( Saudi Nationals Only )

About the Role Delta Hotels and Resorts is seeking a Loss Prevention Supervisor to join their team in Jeddah. This full-time position is open to Saudi Nationals only and requires 2-5 years of relevant experience. The supervisor will be responsible for maintaining the safety and security of the property, guests, and employees. Key Responsibilities Patrol all areas of the property and secure rooms, assisting guests with room access as needed. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audits. Monitor Closed Circuit Televisions (CCTV) and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests and employees during emergency situations, responding to accidents, contacting EMS, or administering first aid/CPR as required. Gather information and complete reports, maintaining confidentiality of documents and releasing information only to authorized individuals. Defuse disturbances in accordance with company policies and procedures and resolve safety hazard situations. Handle all interruptions and complaints, and escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws and call for assistance using proper code responses. Provide proper paperwork to employees and assist management in training, motivating, and coaching staff. Serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process. Operational Duties and Compliance Follow all company policies and procedures, reporting accidents, injuries, and unsafe work conditions to management. Complete safety training and certifications, ensuring uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards, anticipating and addressing service needs, and thanking guests with genuine appreciation. Communicate professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with colleagues, supporting team goals, and responding appropriately to concerns. Ensure adherence to quality expectations and standards. Physical Requirements Ability to read and visually verify information in various formats (*, small print). Visually inspect tools, equipment, or machines to identify defects. Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (*, run, walk, jog). Stand, sit, or walk for extended periods or an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Qualifications and Experience 2-5 years of experience in a related field. Ability to perform other reasonable job duties as requested by Supervisors. Some states may have additional licensing/registration requirements for this position. Application Information This is a full-time position based in Jeddah. Only Saudi Nationals will be considered for this role. Salary details will be discussed during the interview process.