IT Supervisor ( Saudi Nationals only )

About the Role Delta Hotels and Resorts is seeking an IT Supervisor to join their team in Jeddah. This is a full-time position open exclusively to Saudi Nationals, requiring 0-1 years of experience. The IT Supervisor will be responsible for ensuring the smooth operation of IT systems and providing technical support to employees. Key Responsibilities Adhere to all company policies and procedures and protect company assets. Address guests’ service needs as required. Communicate with other IS personnel to troubleshoot and resolve technical problems related to computer software, systems, internet access, hardware, and peripheral equipment. Refer major problems or defective products to vendors/technicians. Respond to program error messages by identifying and correcting problems or terminating programs. Enter commands and activate controls on computer and peripheral equipment. Inspect, test, and diagnose computer equipment and systems. Maintain inventory of all technology devices. Manage computer networks, support server systems, and associated software. Provide network communications support. Maintain and upgrade hardware, software, and website technical architecture related to hardware and telecommunication connectivity. Perform system backups. Provide end-user support. Manage user accounts, including setup, removal, and password resets to ensure confidentiality and proper use. Install, configure, and modify workstations, including cables, desktop computers, laptops, docking stations, and printers. Read technical manuals, consult with users, or conduct computer diagnostics to investigate and resolve problems or provide technical assistance. Secure all backup tapes and computer/telephone rooms. Educate users regarding procedures for securing Personal Identifiable Information (PII). Perform other reasonable job duties as requested by Supervisors. Qualifications and Requirements 0-1 years of experience in an IT support or supervisory role. Ability to develop and maintain positive working relationships with colleagues. Proficiency in using electronic devices for information exchange. Capability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Work Environment This full-time position is based in Jeddah, Saudi Arabia, and requires adherence to all company policies and procedures, with a focus on protecting company assets and addressing guest service needs. Application Process Interested Saudi Nationals meeting the qualifications are encouraged to apply for this role.