Business Support Officer - Attendance Job Details | Jersey Public Service

Job Title: Business Support Officer - Attendance Post requires candidate to be entitled for work: Yes DBS Check Level: Enhanced Child List Salary Range: £39,412.11 to £43,585.15 Contract Type: Permanent Full time/Part Time: Full Time Term Time only post: Yes Advert Closing Date: 29/09/2026 Job Overview The Business Support Officer – Attendance will ensure that attendance and punctuality data is accurately recorded on schools systems allowing data to be assessed in terms of school development. You will work collaboratively with the Student Support Team to help pupils reach their full academic potential by fostering a positive culture of attendance and punctuality throughout the school community. For an informal discussion please contact Sarah Bolam at s.bolam@grainville.sch.je Job Purpose For a full Job Description please click here What will be expected of you You will be responsible for ensuring accurate and complete student attendance records throughout the school day, with particular focus on morning and afternoon registration. Duties include monitoring and updating registers, following first-day contact procedures, investigating and resolving unexplained absences, and ensuring attendance records are correctly coded and maintained. The role involves producing daily and termly attendance reports and registers, analysing attendance patterns, and sharing key information with senior leaders, pastoral staff, safeguarding teams, education welfare services, and parents/carers. It also includes supporting attendance improvement initiatives, processing leave requests, maintaining attendance data, updating records for school activities and events, and ensuring compliance with school attendance policies and safeguarding requirements. Additionally, the postholder works closely with staff across the school to promote attendance, provides register completion reminders where necessary, and keeps up to date with relevant MIS and software training. What will you bring to the team Strong organisational and time management skills, with the ability to prioritise workloads and work effectively both independently and as part of a team. Excellent communication and interpersonal skills and build positive relationships with children, families, staff, and external professionals,. A resourceful, patient, resilient, and flexible individual who uses initiative, remains calm under pressure, and is committed to equality, inclusion, and providing effective support to our school community Jersey Public Service Careers Across the Jersey Public Service, the scope of our work means our people enjoy a wide range of opportunities—working with recognised experts across teams, learning new skills, and developing their careers. We actively seek to recruit people from different backgrounds with diverse perspectives, creating a richer, more varied environment where you’re exposed to new ideas, new ways of thinking, and new opportunities to build an exciting and rewarding career. To maintain the highest standards of public service, we have a rigorous screening process, to ensure candidates align with our values, skills, and professional requirements. This helps us create a trusted, capable workforce that can deliver excellence and safeguard our community. Extraordinary, every day.