Call Center Agent Hiring - y - Clark Pampanga

Join our team as a Customer Service Representative! You’ll support customers via phone, email, and chat by answering inquiries, sharing product information, and troubleshooting technical concerns. We’re seeking candidates with strong communication and active listening skills, along with basic computer knowledge. Main Responsibilities Manage inbound calls and assist customers with account details, product inquiries, and order updates. Clearly communicate company policies, available services, and account options to customers. Assess customer concerns and provide effective troubleshooting in a professional and composed manner. Resolve issues efficiently, with a focus on achieving first-contact resolution. Keep customer records updated and ensure all interactions and account changes are properly documented. Qualifications SH/SHS Grad Willing to work on site Basic computer literacy Good communication skills Why Join Us Paid Training Competitive Salary Bonuses HMO and Other Benefits Career Growth Opportunities Fun and Supportive Team Environment