IT Support Technician

Build the Backbone of Our Clients’ IT Are you an IT Support Technician with 2–3 years of experience who enjoys solving problems and keeping systems running smoothly? Join TechLink and take ownership of hardware, networks, and infrastructure for a variety of clients across Cyprus, while working alongside a team that values your expertise and gives you the independence to do your best work. About TechLink TechLink is a Cyprus-based software and IT services company built on a simple idea: technology should work reliably for the people and businesses that depend on it. We support clients across Cyprus with hands-on IT infrastructure, hardware, networking, and platform services, backed by a team that genuinely cares about delivering excellent results and outstanding customer service. We’re a close-knit, growing team that trusts its technicians to own their work. You’ll take on real responsibility from day one, work across a variety of client environments, and see the direct impact of the systems you build and maintain. Why You’ll Enjoy Working Here • Real ownership over hardware, networks, and infrastructure projects • Exposure to a variety of technologies, clients, and technical challenges • A team that trusts your judgement and backs your decisions • Room to specialise further in networking, systems administration, or infrastructure architecture • Flexible working hours that respect your time • A company that invests in its people, not just its projects What You’ll Do • Work as part of a team to deliver hardware support services • Understand and work with IT infrastructure technology • Install and support workstations and notebooks (hardware and software) • Support Windows platforms • Install and configure Microsoft 365 (Office 365) • Set up and maintain local networks • Install and configure appropriate software • Ensure the security and privacy of networks and computer systems • Provide guidance to users on how to operate new software and equipment • Organise and schedule upgrades and maintenance without disrupting others’ work • Perform troubleshooting to diagnose and resolve problems • Optimise company and client architecture • Travel to client locations across Cyprus as required • Communicate clearly with your team lead and clients • Bring a client-focused approach to every engagement Experience with networking or Windows Server will be considered a plus. You’ll Thrive in This Role If You: • Enjoy solving technical problems independently • Take ownership of your work and responsibilities • Have a genuine passion for technology and innovation • Communicate clearly with both colleagues and clients • Stay organised and efficient under deadlines • Work equally well alone or as part of a team What We’re Looking For • 2–3 years of experience working as an IT Technician or engineer • Ability to solve IT problems independently • University or college degree in IT and/or Telecommunications, or relevant professional experience • Certification as an IT Technician will be an advantage (e.g. Microsoft Certified IT Professional) • Experience providing excellent customer service • Excellent working knowledge of information technology, networking, and cabling • Efficient and task-oriented, working towards deadlines • Great Greek and English language skills • Independent judgement and strong analytical skills • Experience in electromechanical installations would be beneficial • A valid driving licence will be considered an advantage Career Development This role offers a genuine long-term path in IT. You’ll deepen your expertise across networking, infrastructure, and systems support, with opportunities to progress into Senior IT Support, Systems Administration, or Network Engineering as you grow with us. What We Offer • Competitive salary based on experience • 22 days annual leave • Provident Fund • Medical Insurance • Flexible Working Hours • Lunch Scheme • Supportive and collaborative working environment