Evolution

Service Support Specialist

  • PhilippinesCebu City, Central Visayas, Philippines
  • Full-time
  • Posted 4 Sept 2026
  • <p>• Strong understanding of iGaming concepts and mechanics is highly preferred.<br>• Minimum of 1 year of supervisory or managerial experience.<br>• Is willing to work in Cebu.<br>• Quick thinking and attention to detail.<br>• Analytical skills and multi-tasking.<br>• Ability to work under pressure and make decisions in stressful situations.<br>• Ability to work different shifts.<br>• Good English skills (both verbal and written).<br>• Basic PC software knowledge and excellent command of Microsoft Office products in particular.</p>

We are looking for someone to deal with different tasks assigned for the duration of the shift and provide professional service to the customers. Key Responsibilities: • Ensure that all tables are operational without interruptions. • Handle all real-time incidents on the gaming floors related to the following components of operations: hardware, software, and connection. • To fix game irregularities on the tables: Game Presenters’ mistakes and software issues. • To prepare shift reports for the Management.

From Evolution's careers site. See the original posting.