Business Analyst & Project Delivery

Business Analyst & Project Delivery – Careers Malawi Skip to content Menu Home About Us Our Services Our Valued Clients Blog Contact Us FAQs Consultancies Tenders & Bids Other Funding Scholarships and Trainings Post a Job Advertise With Us Login Edit Profile Refund Policy Feedback & FAQs Subscribe Pricing Business Analyst & Project Delivery 1 month ago Airtel Malawi Plc · Lilongwe, Malawi Posted September 4, 2026 Listing expires September 8, 2026 RESPONSIBILITIES Project Planning & Management Collaborate with Product, Technology, Operations, Risk, Conduct stakeholder interviews, workshops, and consultations. Gather, document, and validate business requirements. Develop Business Requirement Documents (BRDs) and Functional Requirement Specifications (FRS). Translate business requirements into technical specifications. Develop project scopes, schedules, budgets, and implementation plans. Coordinate project teams and external vendors. Manage multiple Mobile Money projects simultaneously Product Launch Management Collaborate with Product, Technology, Operations, Risk, Conduct stakeholder interviews, workshops, and consultations. Gather, document, and validate business requirements. Develop Business Requirement Documents (BRDs) and Functional Requirement Specifications (FRS). Translate business requirements into technical specifications. Develop project scopes, schedules, budgets, and implementation plans. Coordinate project teams and external vendors. Manage multiple Mobile Money projects simultaneously Product Launch Management Coordinate SIT, UAT, pilot, dry runs, cutover and hypercare activities. Track project scope, milestones, dependencies, risks, issues and deliverables. Coordinate vendors and technology partners to ensure agreed deliverables are completed on time Coordinate defect resolution and ensure successful retesting before production deployment Prepare project status reports and provide regular updates to management Ensure readiness across Operations, Customer Service, Finance, Compliance and Marketing Functions Product Enhancement & Innovation Identify opportunities for new Mobile Money products and services. Support design and rollout of: Wallet services Merchant payments Bulk payments International remittances Savings and lending products Airtime and utility payments Conduct market and competitor analysis. Regulatory & Compliance Support Ensure compliance with Central Bank regulations. Support AML/CFT controls. Ensure compliance with data privacy requirements. Participate in audits and regulatory reviews. Risk Management Manage implementation risks. Maintain project risk registers. Escalate critical issues. Ensure project governance compliance Ensure business continuity during implementation. Vendor & Partner Management Manage Airtel Money platform vendors. Coordinate integrations with: Banks Fintechs MNOs Payment gateways Switches Government systems QUALIFICATIONS Relevant Experience Bachelor’s degree in Information Technology, Information Systems and Computer Science. Professional certifications in Business Analysis, Project Management, Agile Delivery are highly desirable 3-5 years’ experience in Business Analysis, Project Management, Product Delivery, or Digital Financial Services. 2-4 years’ experience within a Mobile Money, Fintech, Banking, Payments, or Telecommunications environment. Experience managing end-to-end project lifecycles from requirements gathering through implementation and post-go-live support. Experience using data and analytics to support business decision-making. Experience developing operational and management reports using tools such as Power BI, Tableau, Excel, or SQL. Ability to analyze transaction trends, customer behavior, product performance, and operational KPIs. Apply Now This advertisement has expired. Pay and Post for a Job Payment for Job Posting Explore our subscriptions Our Subscription Options CareersMW Contacts Accord Centre, Crnr John Chilembwe and Mzimba Street, above Cashbuild Area 4, P.O Box X246, Lilongwe, MALAWI info@careersmw.com Office Hours: +265 99 289 7718 / 88 309 8452 Facebook @CareersMW Twitter @ CareersMalawi Featured Jobs Artisan Fitter Illovo Sugar (Malawi) plc · Dwangwa, Nkhotakota Business Development Coordinator Concern Worldwide · Lilongwe, Malawi Health & Safety Officer Illovo Sugar (Malawi) plc · Dwangwa, Nkhotakota HSE Compliance Officer Illovo Sugar (Malawi) plc · Dwangwa, Nkhotakota Regional Sales Manager (3) Agventure Resources Limited · Mzuzu, Lilongwe and Blantyre © 2026 Careers Consulting Ltd. All rights reserved.