Holiday Manager

About the role We are seeking an experienced and commercially driven holiday manager to lead and grow the leisure travel business in Ajman, UAE. This role is responsible for driving sales performance, managing holiday operations, and curating exceptional travel experiences for clients while ensuring profitability and customer satisfaction. The successful candidate will oversee end-to-end holiday package management, develop strategic partnerships, and lead a team of travel consultants to deliver high-quality service and innovative travel solutions. Location Ajman, UAE About the requirements Sales & commercial management Promote and sell holiday and travel products to achieve revenue targets and profitability Analyse sales data and performance metrics to optimise strategies and offerings Develop marketing strategies in collaboration with internal teams to drive customer acquisition Team leadership Lead and support a team of travel consultants, fostering a culture of excellence and innovation Provide guidance, training, and ongoing support to enhance team performance Product development & partnerships Design and curate customised holiday packages tailored to client preferences and budgets Develop and maintain partnerships with tourism boards, airlines, hotels, and vendors Negotiate contracts to secure competitive rates and high-quality services Operations & customer experience Oversee end-to-end holiday planning, including itinerary creation and on-ground coordination Ensure high standards of customer service, addressing client queries and concerns promptly Monitor market trends and customer feedback to continuously improve offerings Compliance & process management Ensure adherence to travel regulations, safety standards, and company policies Manage logistical aspects and ensure seamless execution of travel services About you Bachelor’s degree in tourism management, business administration, or a related field Minimum 10 years of experience in travel management, sales, or a similar leadership role Proven track record in managing complex travel itineraries and vendor relationships Strong analytical, organisational, and problem-solving skills Excellent interpersonal and communication abilities Experience with MS Office and travel systems Arabic language skills preferred UAE driving licence is mandatory Industry certifications (e.g. IATA) are an advantage Job scams notice Your safety and data security matter to us. We are committed to a safe and transparent hiring process. We will never request payment, banking details, or sensitive personal information as part of our recruitment. If you receive suspicious outreach claiming to be from us, please disregard it. About ManpowerGroup, parent company of Manpower, Experis and Talent Solutions ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis and Talent Solutions – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are consistently recognized for our commitment to diversity, inclusion, equality, and ethical business practices, including being named one of the world's most ethical companies multiple times.