IT Technician

Gigalight Internet Service company is seeking for young and talented individual as IT Technician for the following purpose:The primary objective of this role is the installation and configuration of PTP/PTMP services, troubleshooting network issues, and resolving technical problems either remotely or on-site in the shortest possible time.Note: Gigalight company is also hiring trainees, Individuals who recently graduated from computer science faculty can apply send their CV mentionoing trainee • Ability to install PTP and PTMP links. (QRT5, LHG5, UBNT devices etc..• Install internet links and provide network consultation services to clients, assist them in troubleshooting and resolving issues.• Install devices on telecom towers.• Ability to install and configure network devices (Router, Switch, Rack, etc.).• Evaluate office technical equipment for diagnosis, repair, and installation in the network.• Record and maintain customer troubleshooting forms, and share issue-resolution timelines with the customer and the company.• Install links and connect technical equipment according to predefined plans and schedules in due time.• Analyze issues in links or technical devices to determine and implement the best possible solutions promptly.• Prepare and hand over training files/instructions to customers for better usage of the network.• Visit customer sites to inspect technical devices, diagnose problems, and resolve them as quickly as possible.• Maintain and support all installed links.• Inspect, audit, and review company equipment installed at customer locations to prevent future issues and provide recommendations for network improvements. • Bachelor’s degree in Computer Science• CCNA• MTCNA• Familiarity with Mikrotik CCR routers• Strong knowledge of Mikrotik, UBNT, Ubiquiti, and Mimosa devices