Head of Aftersales

GENERAL DESCRIPTION OF THE ROLE • Assist in conducting and executing support services such as installation, maintenance, repairs and demonstration of related products and equipment. • He/She shall lead a team of Technical Officer and supervise execution of works on sites. He/She shall attend site meetings. • He/She shall also be responsible for providing technical Head of Aftersales - Careers.mu For Candidates Browse Jobs Employers Map For Employers Submit Job Post Job Call us (230) 58547000 Wooton 73643, Republic of Mauritius jobs@careers.mu For Candidates Browse Jobs Employers List Employers Map Jobs Alert Candidate Dashboard For Employers Candidate Profiles Employer Dashboard Login / Register Login to Careers.mu Email Password Keep me signed in Forgotten password? or LinkedIn Don't you have an account? Register Reset Password Please Enter Username or Email Back To Login Create a free Careers.mu account Candidate Employer Email * Password * Confirm Password * Full Name * Gender Both Female Male You accept our Terms and Conditions and Privacy Policy Email * Password * Confirm Password * Employer name * Please enter the registered company name. You accept our Terms and Conditions and Privacy Policy Already have an account? Login Post A Job Head of Aftersales Filled Sales Les Pailles April 21, 2026 Full Time Urgent Application deadline closed. Job Description GENERAL DESCRIPTION OF THE ROLE • Assist in conducting and executing support services such as installation, maintenance, repairs and demonstration of related products and equipment. • He/She shall lead a team of Technical Officer and supervise execution of works on sites. He/She shall attend site meetings. • He/She shall also be responsible for providing technical support and back-up to the sales team. • The job incumbent may be required to work on an on-call basis after working hours. He/She shall maintain a high level of grooming and dress code whilst on duty. LIST OF DUTIES – Ensures that planning and organisation are done in an efficient way by closely monitoring the work of Service Advisors, Spare Parts Advisors administrative staff and technical team. – Ensures that the maintenance operations are as per standards and to manufacturers’ recommendations. – Provide input for budget/capex estimates for the Maintenance Department. – Ensures that job cards are opened/closed in a timely manner and regularly. – Ensures submission of comprehensive quotations to clients and follow up as and when required. – Monitors the client requests/complaints and ensures that latter are attended in a timely manner. – Holds meeting as and when required and communicates on a regular basis about the status of the maintenance department. – Ensures that sub-contractors comply as per contract agreement as and when required. – Liaises with external suppliers and report any manufacturer’s defects on equipment. – Implements action plan to minimise reworks. EDUCATIONAL REQUIREMENTS AND EXPERIENCE – A Degree in Mechanical or Electrical or Mechatronics Engineering or in any related fields – A minimum of 2 years in a Management position in a similar business environment Share this post Facebook LinkedIn Job Overview Date Posted April 21, 2026 Location Les Pailles Application Deadline Application deadline closed. Years of Experience 1 - 3 years Gender Non-binary Qualification Undergraduate Degree / Licence Bac+3 Career Level Intermediate Job Location Kimiya Connect Ltd View Company Profile Categories: Human Resources Location: Beau Bassin Phone Number: 59345295 Socials: www.kimiyaconnect.com Contact us +230 5854 7000 +230 58547000 Wooton 73643, Republic of Mauritius jobs@careers.mu For Candidates Browse Jobs Browse Employers Employer Map Candidate Dashboard Jobs Alert For Employers All Candidates Employer Dashboard Submit Job About Us About Us Contact Us FAQ Environmental Sustainability Blog Helpful Resources Terms and Conditions Privacy Policy Cookie Policy Site Map © 2026 Careers.mu. Designed with ❤️ in Mauritius by Vitae . All rights reserved.